Front-of-House Floor Manager | Guest Experience Leader

Genesis Hospitality and Dining LLC; Princeton (NJ); Híbrido; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Paid time off

401(k) with employer matching

Discounts on Hotels and Restaurants

Descripción de la vacante

Genesis Hospitality and Dining LLC, operating Nassau Diner in Princeton, NJ, is seeking an experienced Floor Manager to lead front-of-house operations and supervise staff in a fast-paced dining environment. This full-time role requires managing reservations, ensuring guest satisfaction, maintaining a clean, safe workspace, and supporting the General Manager with daily tasks.

Bilingual in Spanish is a plus but not required.

Formación

• Two+ years of Front-of-House restaurant experience.
• Bilingual in Spanish is a plus, but not required.

Responsabilidades

• Lead front-of-house operations and supervise dining room staff.
• Coordinate reservations and confirmations with guests.
• Coach and support new and existing staff to maintain service standards.
• Enforce health, safety, and company policies across the dining room.

Conocimientos

FOH restaurant experience

Bilingual in Spanish (plus)

Descripción del empleo

Floor Manager

Job Summary:
The Nassau Diner is seeking for an experienced and team-oriented candidate for the Floor Manager. This is a Full-Time position. Candidate must be willing to work weekdays, weekends and/or holidays.

Essential Functions:

• Oversee and perform all duties of the Front Desk
• Monitor and maintain store inventory pars
• Maintain a very clean work environment
• Monitor daily reservations and make confirmation phone calls as appropriate
• Record all deliveries (paper, produce etc) and any errors
• Coach and support new and existing staff members
• Handle customer reservations and requests over the phone
• Make sure all employees follow company policies and guidelines
• Maintain professionalism and set an example for all staff
• Ensure diner is complying with health and safety regulations
• Support General Manager as applicable
• Other duties as assigned

Requirements:

• More than two years in FOH restaurant experience

Physical Demands: Physical, Mental and Workplace Environment Conditions

• The employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions: Workplace Environment Conditions

• Restaurant environment.
• The noise level in this workplace is usually moderate to high.

Education and Experience:

• Bilingual in Spanish a plus, however, not required

Benefits:

• Medical insurance
• Paid time off for vacation, sick time
• Eligible to participate in the company’s 401(k) program with employer matching
• Discounts on Hotels, Restaurants

We Offer:

• Competitive pay
• Uniform shirt and vest
• Great discount program

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.