Boutique Hotel Ops Lead - Front Desk & Guest Experience

Genesis-Global-Group; Princeton (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

401(k) plan

Flexible schedule

Comprehensive training

Paid sick and vacation time

Great discount program

Job summary

Genesis Hospitality, part of Genesis Global Group, invites applications for an Assistant Manager at our upscale boutique hotel and restaurant. This full-time position requires leadership, excellent customer service, and flexibility to work weekdays, nights, weekends, and holidays.

The role focuses on front desk operations, guest reservations, and staff guidance to maintain high service standards. The ideal candidate will model professionalism, manage daily activities, and support the General

Responsibilities

• Oversee and perform all duties of the Front Desk
• Monitor and maintain store inventory pars
• Maintain a very clean work environment
• Monitor daily reservations and make confirmation phone calls as appropriate
• Record all deliveries (paper, produce etc) and any errors
• Coach and support new and existing staff members
• Handle customer reservations and requests over the phone
• Make sure all employees follow company policies and guidelines
• Maintain professionalism and set an example for all staff
• Support General Manager as applicable
• Other duties as assigned

Job description

Genesis Hospitality, part of Genesis Global Group, invites applications for an Assistant Manager at our upscale boutique hotel and restaurant. This full-time position requires leadership, excellent customer service, and flexibility to work weekdays, nights, weekends, and holidays.

The role focuses on front desk operations, guest reservations, and staff guidance to maintain high service standards. The ideal candidate will model professionalism, manage daily activities, and support the General