Hotel Housekeeping Floor Supervisor: Guest Experience Leader

Cherokee Nation Businesses; Mississippi; On-site; USD 35,000 - 45,000; Full time

Job summary

A hospitality management company is seeking an experienced Floor Supervisor Housekeeping to oversee daily operations in maintaining cleanliness and customer service standards. The ideal candidate will have strong problem-solving skills and relevant hotel experience. Responsibilities include supervising staff, inspecting guest rooms, and responding to guest inquiries. The role may involve a flexible schedule and can include strenuous activities. Ideal for someone with a background in hospitality management.

Qualifications

• Strong customer service skills and experience.
• Ability to resolve conflicts and anticipate guest needs.
• Knowledge of cleaning standards and procedures.

Responsibilities

• Oversee the day-to-day operations of assigned floors.
• Ensure guest rooms and areas are cleaned to company standards.
• Respond to guest complaints and resolve issues promptly.
• Maintain records of repairs and quality of work.

Skills

Customer service

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

A hospitality management company is seeking an experienced Floor Supervisor Housekeeping to oversee daily operations in maintaining cleanliness and customer service standards. The ideal candidate will have strong problem-solving skills and relevant hotel experience. Responsibilities include supervising staff, inspecting guest rooms, and responding to guest inquiries. The role may involve a flexible schedule and can include strenuous activities. Ideal for someone with a background in hospitality management.