Front of House Experience Leader

Parker Hospitality; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Weekly pay

Parental leave

Life Insurance

Employee Assistance Program

Annual merit increase

Job summary

Parker Hospitality in Chicago, IL is seeking a Front of House Manager to oversee daily FOH operations, uphold service standards, and lead a team across servers, hosts, and bartenders.

You will collaborate with AGM and General Manager to optimize guest experiences, manage labor costs, and drive revenue through exceptional hospitality and staff development. This role requires leadership, communication, and a passion for guest satisfaction.

Qualifications

• Bachelor’s degree in Hospitality, Business, or a related field preferred.
• Minimum 2 years of experience in a supervisory role within a full‑service restaurant.
• Strong leadership and communication skills, with the ability to motivate and mentor a team.
• Excellent guest service skills and a commitment to creating positive guest experiences.
• Proficiency in POS systems and basic operational tools.

Responsibilities

• Supervise daily FOH operations and ensure brand standards.
• Recruit, train, and onboard FOH staff.
• Monitor labor costs and manage staffing schedules.
• Engage guests on the floor and resolve concerns.
• Ensure health, safety and alcohol service compliance.

Skills

Leadership

Guest service

POS systems

Staff training

Communication

Education

Bachelor's degree

Job description

Parker Hospitality in Chicago, IL is seeking a Front of House Manager to oversee daily FOH operations, uphold service standards, and lead a team across servers, hosts, and bartenders.

You will collaborate with AGM and General Manager to optimize guest experiences, manage labor costs, and drive revenue through exceptional hospitality and staff development. This role requires leadership, communication, and a passion for guest satisfaction.