FOH Manager: Guest Experience & Team Leadership

HAMPTON SOCIAL VENTURES LLC; St. Charles (IL); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Employee Assistance Program

Paid Parental Leave

Weekly Pay

Annual Merit Increase

Job summary

Parker Hospitality in St. Charles, IL is seeking a Front of House Manager to oversee daily FOH operations, ensure exceptional guest experiences, and uphold brand standards.

You will supervise FOH staff and support the AGM and General Manager in reaching goals. Requirements include a Bachelor’s degree in Hospitality or a related field and at least 2 years in a supervisory restaurant role, with strong leadership and POS skills.

Qualifications

• Bachelor’s degree in Hospitality or related field.
• Minimum 2 years of supervisory experience in a full-service restaurant.
• Strong leadership and communication skills with guest-focused mindset.
• Proficiency with POS systems and basic operational tools.

Responsibilities

• Supervise daily FOH operations, ensuring smooth service and brand consistency.
• Lead and develop FOH staff, including scheduling and training.
• Collaborate with kitchen and bar teams for seamless service.
• Address guest concerns and gather feedback to improve service.

Skills

Leadership

Communication

Guest service

POS proficiency

Staff motivation

Education

Bachelor’s degree in Hospitality or related field

Tools

POS systems

Job description

Parker Hospitality in St. Charles, IL is seeking a Front of House Manager to oversee daily FOH operations, ensure exceptional guest experiences, and uphold brand standards.

You will supervise FOH staff and support the AGM and General Manager in reaching goals. Requirements include a Bachelor’s degree in Hospitality or a related field and at least 2 years in a supervisory restaurant role, with strong leadership and POS skills.