Front of House Cashier / Food Runner

ADP, Inc.; North Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Closed on Sundays

Closed major holidays

Direct Primary Care Health Program

Paid Time Off

IRA with Employer Match

Job summary

ADP, Inc. is seeking a cashier/food runner to take guests’ orders, process payments, and deliver food to tables. You will greet guests, educate on products, and support takeout orders with a strong emphasis on friendly service.

The role focuses on accurate order entry, POS handling, and delivering a positive dining experience. The position requires teamwork, reliability, and the ability to thrive in a busy restaurant setting.

Qualifications

• Must be friendly and guest service oriented.
• Ability to communicate effectively.
• Ability to use a Point of Sale system.
• Must be able to work in a fast-paced environment and have a sense of urgency.
• Ability to work as a team-player.

Responsibilities

• Take guests’ orders and enter into POS system accurately.
• Operate the cash register and collect payment from guests.
• Deliver orders to guests’ tables and ensure order accuracy.
• Greet guests enthusiastically and answer questions about products.
• Answer phones and assist with takeout orders.
• Communicate guest feedback to restaurant management.
• Maintain cleanliness of cashier area and tables.
• Assist with new product rollouts and in-store promotions.
• Other duties as assigned.

Skills

Guest service

Effective communication

POS system

Team player

Fast-paced environment

Tools

POS system

Job description

POSITION SUMMARY: The cashier/food runner is responsible for taking guests’ orders, ringing in orders, taking payment from the guests and bringing prepared food to guests’ tables.

KEY RESPONSIBILITIES:

• Hold the guest as the most important priority at all times; tact, good manners, mature judgement should be used in all guest interactions
• Enthusiastically greet the guest as they walk through the door, making eye contact and smiling
• Take the order listening closely to ensure every order is filled promptly and accurately, educating guests on products offered and using suggestive selling when appropriate
• Ensure orders are entered in the point of sale system accurately
• Operate the cash register and collect payment from the guest
• Deliver the order to our guests, ensuring accuracy by repeating the order detail to the guests
• Thank the guest and invite to return again
• Answer telephones, responding to guest inquiries and assisting with take out orders
• Communicate guest feedback to restaurant management
• Resolve guest concerns politely and quietly, with respect and a sense of urgency
• Understand in-store marketing promotions
• Execute new product rollouts including selling to guests and product execution
• Assist with routine restaurant cleaning responsibilities, including cleaning the cashier area and table bussing
• Other duties as assigned

ESSENTIAL CORE VALUES:

• Integrity – The quality of being honest and having strong moral principles. Having integrity meansdoing the right thing in areliable way.
• Teamwork –The process of working collaboratively with a group of people in order to achieve a goal. In order to work as a team, we need to:
  • Effectively communicate
  • Create efficiency in all we do
  • Respect each other
  • Foster ideas to make improvements
  • Try hard to not offend and try even harder not to be offended
• Excellence – The quality of being outstanding or extremely good. Every employee that comes through the door will come with the mindset to create excellence – not just work.

QUALIFICATIONS/SKILLS:

• Must be friendly and guest service oriented
• Ability to communicate effectively
• Ability to use a Point of Sale system
• Must be able to work in a fast-paced environment and have a sense of urgency
• Ability to work as a team-player

EDUCATION AND/OR EXPERIENCE:

• This position does not have any specific education or experience requirements

ESSENTIAL PHYSICAL FUNCTIONS:

• Ability to stand/walk for 8 hours per day
• Must be able to lift and carry up to 30 lbs
• Will frequently reach, bend, lift, carry, stoop, fine manipulation throughout the shift.
• Must be able to work in both warm and cool environments, indoors and outdoors
• Must be able to tolerate higher levels of noise from restaurant machinery, music, and customers
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, and seafood

UNIFORM:

• Employees are expected to present themselves in a neat, clean, professional manner. This includes wearing a clean uniform, good personal hygiene, clean well-trimmed nails, and no gum chewing while on duty.

BENEFITS & PERKS:

• Closed on Sundays
• Closed major holidays – Thanksgiving, Christmas, New Year’s Day, Memorial Day & Labor Day
• Access to Direct Primary Care Health Program
• Paid Time Off
• Retirement Savings Program (IRA) with Employer Match