Front of House Cashier / Food Runner

ADP, Inc.; Augusta (GA); Sur place; USD 17 000 - 23 000; Plein temps

Avantages offerts par ce poste

Closed on Sundays

Closed major holidays – Thanksgiving,

Direct Primary Care Health Program

Paid Time Off

Retirement Savings Program (IRA) with

Résumé du poste

ADP, Inc. is seeking a cashier/food runner to take orders, process payments, and deliver meals to guests. You will greet guests, inform them about menu items, and ensure orders are accurate at the point of sale.

Roles require professionalism, teamwork, and the ability to manage multiple tasks in a busy dining area. Uniforms and customer service standards apply, with benefits and scheduled time off offered where available.

Qualifications

• Must be friendly and guest service oriented.
• Ability to communicate effectively.
• Ability to use a Point of Sale system.
• Must be able to work in a fast-paced environment and have a sense of urgency.
• Ability to work as a team-player.

Responsabilités

• Take guests’ orders, ring in orders, take payment, and bring prepared food to guests’ tables.
• Enter orders accurately in the POS system and operate the cash register.
• Deliver orders and confirm accuracy with guests.
• Respond to guest inquiries and assist with takeout orders.
• Communicate guest feedback to management and resolve concerns promptly.

Connaissances

Guest service

Effective communication

Team player

Outils

Point of Sale (POS) system

Description du poste

POSITION SUMMARY: The cashier/food runner is responsible for taking guests’ orders, ringing in orders, taking payment from the guests and bringing prepared food to guests’ tables.

KEY RESPONSIBILITIES:

• Hold the guest as the most important priority at all times; tact, good manners, mature judgement should be used in all guest interactions
• Enthusiastically greet the guest as they walk through the door, making eye contact and smiling
• Take the order listening closely to ensure every order is filled promptly and accurately, educating guests on products offered and using suggestive selling when appropriate
• Ensure orders are entered in the point of sale system accurately
• Operate the cash register and collect payment from the guest
• Deliver the order to our guests, ensuring accuracy by repeating the order detail to the guests
• Thank the guest and invite to return again
• Answer telephones, responding to guest inquiries and assisting with take out orders
• Communicate guest feedback to restaurant management
• Resolve guest concerns politely and quietly, with respect and a sense of urgency
• Understand in-store marketing promotions
• Execute new product rollouts including selling to guests and product execution
• Assist with routine restaurant cleaning responsibilities, including cleaning the cashier area and table bussing
• Other duties as assigned

ESSENTIAL CORE VALUES:

• Integrity – The quality of being honest and having strong moral principles. Having integrity meansdoing the right thing in areliable way.
• Teamwork –The process of working collaboratively with a group of people in order to achieve a goal. In order to work as a team, we need to:
  • Effectively communicate
  • Create efficiency in all we do
  • Respect each other
  • Foster ideas to make improvements
  • Try hard to not offend and try even harder not to be offended
• Excellence – The quality of being outstanding or extremely good. Every employee that comes through the door will come with the mindset to create excellence – not just work.

QUALIFICATIONS/SKILLS:

• Must be friendly and guest service oriented
• Ability to communicate effectively
• Ability to use a Point of Sale system
• Must be able to work in a fast-paced environment and have a sense of urgency
• Ability to work as a team-player

EDUCATION AND/OR EXPERIENCE:

• This position does not have any specific education or experience requirements

ESSENTIAL PHYSICAL FUNCTIONS:

• Ability to stand/walk for 8 hours per day
• Must be able to lift and carry up to 30 lbs
• Will frequently reach, bend, lift, carry, stoop, fine manipulation throughout the shift.
• Must be able to work in both warm and cool environments, indoors and outdoors
• Must be able to tolerate higher levels of noise from restaurant machinery, music, and customers
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, and seafood

UNIFORM:

• Employees are expected to present themselves in a neat, clean, professional manner. This includes wearing a clean uniform, good personal hygiene, clean well-trimmed nails, and no gum chewing while on duty.

BENEFITS & PERKS:

• Closed on Sundays
• Closed major holidays – Thanksgiving, Christmas, New Year’s Day, Memorial Day & Labor Day
• Access to Direct Primary Care Health Program
• Paid Time Off
• Retirement Savings Program (IRA) with Employer Match