Front of House Ace - Guest Experience & Growth

Main Street Eats; Kennesaw (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Full and part-time availability

Discounted shift meals

Career growth opportunities

Job summary

Main Street Eats is seeking a Front of House team member who is friendly, self-motivated, and committed to outstanding customer service. You will help guests with menus, place orders, and upsell products while maintaining a welcoming atmosphere.

The role requires 18+ years old and supports a flexible, full- or part-time schedule. Responsibilities include assisting with training, answering phones, restocking, handling to-go and delivery orders, and maintaining clean, organized service areas.

Qualifications

• Create a friendly and inviting guest experience in person and over the phone.
• Attention to detail to ensure to-go orders are accurate.
• Tackle every task with a positive attitude.
• Be a team player and help others as needed.
• Must be at least 18 years old.

Responsibilities

• Be knowledgeable and enthusiastic about the menu and assist customers in navigating and ordering.
• Deliver exceptional customer service and suggest products to meet sales goals.
• Assist with training and support new employees.
• Support other areas of the restaurant as requested (answer phones, restock, pack to-go and delivery orders, cleanliness, documentation).
• Maintain clear, professional communication with customers and coworkers.
• thrive in a fast-paced environment and flexible schedule.
• Maintain attendance and punctuality.
• Clean floors, wipe tables, and handle related cleaning tasks.
• Maintain calm demeanor during high volume periods to keep operations on standard.
• Contribute to a positive team environment by communicating with the store manager.

Skills

Guest experience

Attention to detail

Can-do attitude

Team player

18+ years old

Job description

Main Street Eats is seeking a Front of House team member who is friendly, self-motivated, and committed to outstanding customer service. You will help guests with menus, place orders, and upsell products while maintaining a welcoming atmosphere.

The role requires 18+ years old and supports a flexible, full- or part-time schedule. Responsibilities include assisting with training, answering phones, restocking, handling to-go and delivery orders, and maintaining clean, organized service areas.