FRONT MGR - MORTON'S

Saratoga Harness Racing, Inc.; City of Saratoga Springs (NY); On-site; USD 63,000 - 64,000; Full time

Benefits offered by this job

Vacation & Sick Time

Company Paid Life Insurance

401(k) with 4% Match

Free Meals in Team Dining Facility

Robust Employee Recognition Program

STASH Hotel Partner Program

Job summary

Saratoga Casino Hotel is seeking a Front Manager for Morton's in Saratoga Springs, NY. The role focuses on delivering excellent guest service, managing front-of-house operations, and upholding Morton’s standards in food and beverage presentation.

The ideal candidate has a college degree or equivalent business experience and at least three years of restaurant management. Flexible scheduling, including weekends and holidays, is required to meet business needs.

Qualifications

• College degree or the business experience equivalent.
• Minimum of three (3) years previous restaurant management experience.
• Able to work flexible schedule on the needs of the business; must be able to work weekends and holidays as required.

Responsibilities

• Promote outstanding relations with guests and Team Members by providing service in a friendly, swift, and responsible manner.
• Ensure policies, procedures and systems maintain Morton’s recipe and presentation standards for food and beverage.
• Execute Company initiatives to improve quality, service and operations and ensure employee compliance.
• Develop and enforce all Company policies and procedures.
• Create work schedules for front of house employees; conduct pre-shift meetings; participate in management meetings as needed.
• Resolve conflicts while maintaining positive working relationships.
• Understand financial statements and report financial information.
• Perform all other duties assigned and promote outstanding customer relations.

Education

College degree or business experience equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FRONT MGR - MORTON'S

Morton's 03-085 Active - Non Union Salary full-time Saratoga Springs, NY, US

2 days ago Requisition ID: 3135

Salary Range: $63,000.00 To $64,000.00 Annually

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Morton’s Front Manager promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Keys to Success in this Role:

• College degree or the business experience equivalent.
• A minimum of three (3) years previous restaurant management experience.
• Able to work flexible schedule on the needs of the business. Must be able to work weekends and holidays as required.
• Ensure all policies, procedures and systems are completed that maintain Morton’s recipe and
  presentation standard for food and beverage.
• Accurately execute all Company initiatives and policies with improvement to quality, service and
  operations and ensure employee compliance.
• Practice and enforce all Company policies and procedures.
• Engage in ongoing development of hourly employees while holding them accountable for
• performance and maintaining standards. This includes the use of effective performance
  management and coaching and counseling to achieve desired employee behavior, consistent
  with company policies.
• Proactively manage sanitation, maintenance, security and prevention of injury from accidents to
  ensure safety of guests and employees.
• Oversee service and guarantee that and all points of guest contact meet Morton’s standard.
• Resolve internal and external guest concerns; partner with General Manager to ensure
  completion of action plans in response to both guest and employee feedback tools.
• Creates work schedules for front of house employees.
• Conduct pre-shift meetings; and participate in management meetings leading them in the
  absence of the General Manager.
• Resolve conflict while maintaining positive working relationships.
• Understand financial statements and be able to accurately report financial information.
• Performs all other duties assigned.
• Promotes outstanding customer relations.
• Able to lift and carry 50 lbs. frequently.
• Able to stand and walk for 6-8 hours.

Why Saratoga Casino Hotel?

• Vacation & Sick Time That Promote Work/Life Balance
• Company Paid Life Insurance
• 401(k) with 4% Match
• Free Employee Assistance Program
• Robust Employee Recognition Program
• $20.00 YMCA Memberships.
• Local and National Discount Programs Through EAP & Tickets@Work
• STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
• Unlimited growth potential
• Delicious FREE Meals in Our Team Dining Facility