SECURITY SHIFT MGR

Saratoga-Casino-Hotel; City of Saratoga Springs (NY); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Vacation & Sick Time That Promote Work

401(k) with 4% Match

Free Meals in Team Dining Facility

Life Insurance

Job summary

Saratoga Casino Hotel in Saratoga Springs, NY is seeking a Security Shift Manager to lead a team and uphold safety and guest service on a fast-paced shift.

The role emphasizes reliable supervision, incident reporting, training, and collaboration with team members; requires NYS guard license, local regulations, and a strong communication style.

The company offers competitive wages, benefits, and growth opportunities in a fun, community-focused environment.

Qualifications

• Ability to communicate clearly with guests and team members.
• Legal eligibility and background checks as required.
• Must maintain professional appearance and demeanor.

Responsibilities

• Promote outstanding relations with guests and team members.
• Perform security functions on shift and complete paperwork.
• Train and supervise security shift staff and assign duties.
• Investigate incidents and prepare reports.

Skills

Strong verbal and written comms

Valid driver's license

Flexible schedule

Education

High School Diploma or equivalent

NYS eight-hour pre-assignment course

NYS Security Guard License

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SECURITY SHIFT MGR

Active - Non Union Salary full-time Saratoga Springs, NY, US

Salary Range: $62,353.20 To $62,353.20 Annually

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Security Shift Manager promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Keys to Success in this Role:

• At least 18 years of age
• High School Diploma or equivalent, NYS eight-hour pre-assignment course; NYS Security Guard License; sixteen (16) hour on the job training course or Waiver from the NYS Division of licensing; knowledge of Local/State/Federal regulation.
• Three (3) years law enforcement or security management experience required.
• Must have a valid driver’s license.
• Strong verbal and written communication skills.
• New York State Security Guard License required.
• Recommends, documents and issues discipline.
• Conducts interviews with employee candidates.
• Responsible for assignment of personnel as needed.
• Assist as directed with the proper assignment of keys through the Key-watcher to authorized personnel.
• Assist as directed with processing associated with the WinPak badging system.
• Performs all security functions on a shift basis; prepares and maintains all security department personnel paperwork and files.
• Trains and supervises security shift employees; schedules and evaluates all assigned personnel.
• Supervises and conducts investigations as required.
• Reviews and approves all reports submitted by uniformed shift and investigative reports.
• Trained to operate safety/fire equipment in emergency situation in conjunction with fire command.
• Performs all other duties as assigned.
• Promotes outstanding customer relations.
• Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.

Why Saratoga Casino Hotel?

• Vacation & Sick Time That Promote Work/Life Balance
• Company Paid Life Insurance
• 401(k) with 4% Match
• Free Employee Assistance Program
• Robust Employee Recognition Program
• $20.00 YMCA Memberships.
• Local and National Discount Programs Through EAP & Tickets@Work
• STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.
• Unlimited growth potential
• Delicious FREE Meals in Our Team Dining Facility