Front Medical Receptionist

The Vein Company, LLC; Knoxville (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

An established healthcare provider is seeking a detail-oriented Front Medical Receptionist to be the welcoming face of their practice. This role involves managing patient interactions, scheduling appointments, and ensuring smooth operations in a fast-paced environment. Ideal candidates will have strong interpersonal skills and a commitment to excellent customer service, while also being proficient in Microsoft Office and familiar with medical software systems. Join a supportive team where your contributions will enhance patient care and satisfaction, and enjoy competitive benefits including health insurance and paid time off.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan Options

Qualifications

• High school diploma required; additional education in healthcare administration is a plus.
• Previous experience in a medical office or healthcare setting preferred.

Responsibilities

• Greet and check in patients in a professional manner.
• Schedule appointments and manage the clinic's calendar efficiently.
• Maintain patient records with accuracy and confidentiality.

Skills

Customer Service

Interpersonal Skills

Microsoft Office Suite

Medical Terminology

Organizational Skills

Multitasking

Communication Skills

Education

High School Diploma

Healthcare Administration Degree

Tools

Medical Software Systems

Job description

Job Title: Front Medical Receptionist

Location: Knoxville, TN

Company: The Vein Company

Job Type: Full-Time -Tues - Fri 7:00 am - 5:30 pm

Job Summary:

We are seeking a detail-oriented and personable Front Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere while performing administrative tasks to support the smooth operation of our medical practice. You will play a crucial role in providing excellent customer service, managing patient interactions, and supporting our medical staff.

Key Responsibilities:

- Greet and check in patients in a professional and friendly manner.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff.
- Maintain patient records with accuracy, including data entry and updating of patient information.
- Collect co-payments and process insurance information as necessary.
- Verify patient insurance eligibility and benefits prior to appointments.
- Assist in the management of medical records while ensuring confidentiality and compliance with HIPAA regulations.
- Coordinate referrals and follow-up appointments as needed.
- Communicate effectively with medical staff and other departments to ensure continuity of care.
- Handle any patient complaints or issues in a professional and empathetic manner.
- Perform general office duties, including filing, scanning, and maintaining a clean and organized reception area.
- Assist with any additional administrative tasks as needed by the management team.

Qualifications:

- High school diploma or equivalent required; additional education in healthcare administration or related field is a plus.
- Previous experience in a medical office or healthcare setting preferred.
- Strong interpersonal skills with a commitment to providing exceptional customer service.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with medical software systems.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of medical terminology and insurance processes is preferred.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and demonstrate professionalism.

Benefits:

- Competitive salary commensurate with experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement plan options.

The Vein Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.