Bilingual Medical Receptionist (English & Spanish)_PAMH

Preventive Measures, Inc.; Allentown (Lehigh County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking outpatient psychiatric facility as a Medical Receptionist, where you will play a vital role in ensuring smooth operations and providing exceptional service to patients. This position involves a variety of responsibilities, including managing medical records, scheduling appointments, and liaising between departments. The ideal candidate will be detail-oriented, organized, and possess strong communication skills. With a commitment to excellence and a supportive work environment, this is an opportunity to contribute to a growing organization dedicated to mental health care.

Qualifications

• High School diploma or GED is required; Medical Assistant certification preferred.
• Experience in related field is preferred.

Responsibilities

• Collect, file, and maintain medical records weekly.
• Greet and attend to patients in person and over the phone.
• Schedule appointments and communicate medical results to patients.

Skills

Problem Solving

Critical Thinking

Interpersonal Skills

Verbal Communication

Written Communication

Education

High School Diploma or GED

Medical Assistant Certification

Tools

MS Office

Job description

Preventive Measures, LLC . is an outpatient psychiatric facility with multiple locations within the USA. We provide members of our local communities’ access to necessary mental health treatment. If you want to be part of an excellent, forward-thinking, and growing company, apply today!

Summary: The Medical Receptionist is a crucial role to the operations of Preventive Measures, LLC. The Medical Receptionist will report to the Medical Administrator and the Program Director. You will not only complete Medical Department duties but will also assist with the Front Desk.

Reports to: The Medical Administrator for medical shifts and any medical issues and the Program Director for the front desk shifts.

Interrelationship: Must always be able to multi-task and maintain professional conduct. Applicant must be detailed oriented, highly organized, and results driven. Ability to deal effectively with a diversity of individuals at all organizational levels. Commitment to excellence and high standards. Ability to work independently and as a member of various teams and committees.

Primary Job Responsibilities

• Collect, file, and maintain Medical Records weekly
• Triage Patients for medical appointments
• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies and informing management of any necessary equipment repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between the administrative, clinical, and medical departments with discretion and professionalism
• Adhere to policy and procedures during all activities.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits
• Continue performing front desk duties
• Filling in for the Medical Assistant as needed
• Complete metabolics, coordination of care with PCP’s, order and retain lab results for the clients
• Managing and checking for Prior Authorizations, as well as completing the Pennsylvania Prescription screening
• Prepare charts for medical shifts, gather discharge paperwork, communication from other providers including PCP’s, neurologists, DNA, treatment centers, etc.
• Complete administrative quality check for medical staff documentation (time in, time out, signed, each section complete).
• Complete charge slips for all medical shifts.
• Completing all other duties assigned within reason, based on the needs of the company.
• Complete translations for medical providers as well as for the front desk calls.
  
  

Job Specifications:

• High School diploma or GED, required. Medical Assistant or Medical certification preferred not required.
• Experience in related field, preferred.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
  
  

Company website: https://preventivemeasuresinc.com

Preventive Measures is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon receipt of and passing all job-related clearances, background checks and regulated requirements as applicable and permissible by law.