Front‑Line Shortage Control Specialist

Burlington Stores; Los Angeles (CA); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year of service

Up to 8 paid holidays

Job summary

Burlington Stores is seeking a Shortage Control Associate in Los Angeles to deter theft, greet customers, and maintain a secure store environment. You will engage with customers and associates with confidence, enforce safety standards, and partner with store leadership on incident reporting and shortage programs.

The role emphasizes professional appearance, vigilant monitoring, and effective communication. Flexible hours and opportunities to contribute to shrink reduction are highlighted, with

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Maintain a professional appearance and greet customers at store entrances/exits.
• Monitor entrances, exits, and high-risk areas to reduce theft opportunities.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Provide training support on shortage reduction programs to associates.

Skills

Customer Service

Retail

Asset Protection

Loss Prevention

Operations

Hospitality

Job description

Burlington Stores is seeking a Shortage Control Associate in Los Angeles to deter theft, greet customers, and maintain a secure store environment. You will engage with customers and associates with confidence, enforce safety standards, and partner with store leadership on incident reporting and shortage programs.

The role emphasizes professional appearance, vigilant monitoring, and effective communication. Flexible hours and opportunities to contribute to shrink reduction are highlighted, with