Front-Line Manager in Training – Service Operations

CarMax Auto Superstores; Newark (DE); On-site; USD 60,000 - 105,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Sick leave

Benefits program

Job summary

CarMax invites candidates to join a Front-Line Manager in Training program in Newark, DE. This six-week development track prepares you for leadership within Service Operations, covering inventory, cosmetic/mechanical repair, and end-to-end production processes.

On successful completion, you transition into a manager role such as Flow Mechanical Manager or Service Manager. You will gain hands-on leadership experience, partner with cross-functional teams, and contribute to meeting production goals

Qualifications

• Ability to lead and manage teams to achieve operational goals.
• Excellent data interpretation and record accuracy for compliance.
• Proven ability to multi-task and prioritize in a fast-paced environment.
• Strong written and verbal communication with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver's license; able to work indoors/outdoors, in all weather.
• Willingness to work varied schedules including nights, weekends, holidays; travel as needed.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax's Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Skills

Team leadership

Data interpretation

Multitasking

Communication skills

Software proficiency

Driver's license

Flexible schedule

Travel availability

Job description

CarMax invites candidates to join a Front-Line Manager in Training program in Newark, DE. This six-week development track prepares you for leadership within Service Operations, covering inventory, cosmetic/mechanical repair, and end-to-end production processes.

On successful completion, you transition into a manager role such as Flow Mechanical Manager or Service Manager. You will gain hands-on leadership experience, partner with cross-functional teams, and contribute to meeting production goals