Front Entry Experience & Safety Advocate

Meijer Inc.; Madison Heights (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store associate focused on asset protection and customer service in Michigan. You will actively deter theft through a visible presence, engage with customers, and respond promptly to alarms while maintaining safety for staff and customers.

The role emphasizes communication, quick decision-making, and effective use of security technology. Requirements include a high school diploma and 1–2 years in customer service or protection, with strong written and spoken English.

Qualifications

• High school graduate or equivalent.
• 1–2 years of customer service or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to move throughout work area for long periods.
• Respond quickly and urgently to alerts.
• Learn and interact with new technology solutions.
• Use technology to document and communicate incidents.
• Learn and apply negotiation and de-escalation techniques.
• Maintain knowledge of product locations to direct customers.
• Work effectively with conflict.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following de-escalation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

Communication

Tech literacy

Negotiation

De-escalation

Conflict resolution

Product location knowledge

Teamwork

Education

High school diploma

Job description

Meijer Inc. is seeking a store associate focused on asset protection and customer service in Michigan. You will actively deter theft through a visible presence, engage with customers, and respond promptly to alarms while maintaining safety for staff and customers.

The role emphasizes communication, quick decision-making, and effective use of security technology. Requirements include a high school diploma and 1–2 years in customer service or protection, with strong written and spoken English.