Front-Entry Asset Protection Specialist

Meijer Inc.; Highland Heights (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Ohio is seeking a dedicated Loss Prevention/Asset Protection team member to help safeguard customers and merchandise. You will actively deter theft with a visible presence, respond to alerts, and document safety and incident activity.

Ideal candidates have 1–2 years in customer service or asset protection, strong communication skills, and the ability to move throughout the store for long periods. English fluency and physical readiness are essential.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication skills

English fluency

Technology skills

Education

High school diploma or equivalent

Tools

Surveillance systems

Incident reporting software

Job description

Meijer Inc. in Ohio is seeking a dedicated Loss Prevention/Asset Protection team member to help safeguard customers and merchandise. You will actively deter theft with a visible presence, respond to alerts, and document safety and incident activity.

Ideal candidates have 1–2 years in customer service or asset protection, strong communication skills, and the ability to move throughout the store for long periods. English fluency and physical readiness are essential.