Front End Team Member - Fast Service & Benefits

Total Wine & More; Orlando (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

Critical illness and accident coverage

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes

& More!

Job summary

Total Wine & More in Orlando, FL is hiring a Cashier/Front End role to deliver fast, friendly service at the register and assist customers with product questions. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

The role emphasizes processing transactions, helping customers, and maintaining a safe, compliant store environment while supporting promotions and loyalty programs.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Team player

Flexible schedule

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Orlando, FL is hiring a Cashier/Front End role to deliver fast, friendly service at the register and assist customers with product questions. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

The role emphasizes processing transactions, helping customers, and maintaining a safe, compliant store environment while supporting promotions and loyalty programs.