Front End Team Member: Cashier & Customer Service Pro

Total Wine & More; Coon Rapids (MN); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental, or

401(k)

Job summary

Total Wine & More in Minnesota is seeking a Cashier who provides fast, friendly service, processes transactions, answers questions, and helps ensure customers leave with a positive impression.

This role may also function as a sales associate or merchandiser/stock associate. You will be part of the Front End Team and report to store management, with duties spanning loyalty programs, product knowledge, and compliance with alcohol laws.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned

Skills

Customer service

Team player

Retail experience

POS systems

Education

High school diploma or equivalent

Job description

Total Wine & More in Minnesota is seeking a Cashier who provides fast, friendly service, processes transactions, answers questions, and helps ensure customers leave with a positive impression.

This role may also function as a sales associate or merchandiser/stock associate. You will be part of the Front End Team and report to store management, with duties spanning loyalty programs, product knowledge, and compliance with alcohol laws.