Front End Team Leader — Lead Sales & Customer Experience

Ollie's Bargain Outlet; Camden (SC); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

RX coverage

401K with immediate vesting

Associate discount (20%)

Voluntary benefits

Descripción de la vacante

Ollie's Bargain Outlet is seeking a Front End Team Leader to serve as a store keyholder and lead a front-end sales team focused on exceptional customer experience. You will manage associate development, customer service, asset protection, and store maintenance to drive daily operations and sales.

Responsibilities include overseeing front-end standards, payroll and expense reporting, leading safety meetings, and hiring and scheduling front-line associates to meet staffing goals.

Formación

• High school diploma or equivalent required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsabilidades

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign‑up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Conocimientos

Supervisory experience

Customer service

Team leadership

Flexible schedule

Strong communication

Educación

High school diploma or equivalent

Descripción del empleo

Ollie's Bargain Outlet is seeking a Front End Team Leader to serve as a store keyholder and lead a front-end sales team focused on exceptional customer experience. You will manage associate development, customer service, asset protection, and store maintenance to drive daily operations and sales.

Responsibilities include overseeing front-end standards, payroll and expense reporting, leading safety meetings, and hiring and scheduling front-line associates to meet staffing goals.