Front End Team Leader - Lead, Coach & Elevate Retail

Ollie; Springfield Place (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K with match

Associate discount

Job summary

Ollie’s Retail is seeking a Front End Team Leader for Store 228 in Battle Creek, MI to lead the front-end team, drive customer experience, and uphold store standards.

Requirements include a high school diploma or equivalent and 1–2 years of supervisory experience, with schedule flexibility for evenings, weekends and holidays. Physical ability to lift up to 50 pounds is expected. Ollie’s offers medical/dental/vision benefits after 90 days, a 401(k) match, and a 20% associate discount.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Ability to work evenings, weekends, and holidays.
• Positive attitude and team player.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Customer service orientation

Education

High school diploma or equivalent

Job description

Ollie’s Retail is seeking a Front End Team Leader for Store 228 in Battle Creek, MI to lead the front-end team, drive customer experience, and uphold store standards.

Requirements include a high school diploma or equivalent and 1–2 years of supervisory experience, with schedule flexibility for evenings, weekends and holidays. Physical ability to lift up to 50 pounds is expected. Ollie’s offers medical/dental/vision benefits after 90 days, a 401(k) match, and a 20% associate discount.