Front End Team Leader: Elevate Service & Team Growth

Ollie; Hammond (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits after 90 days

401K with immediate vesting

20% associate discount

Job summary

Ollie's in Hammond, LA seeks a Retail Front End Team Leader to drive front-end operations and lead a sales team focused on delivering a great customer experience.

You will oversee front-end standards, payroll budgets, and donation programs, while leading hiring, training, and scheduling. The role requires flexibility for evenings, weekends, and holidays, with focus on safety and merchandising execution.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Schedule flexibility

Customer service

Team player

Education

High school diploma or equivalent

Job description

Ollie's in Hammond, LA seeks a Retail Front End Team Leader to drive front-end operations and lead a sales team focused on delivering a great customer experience.

You will oversee front-end standards, payroll budgets, and donation programs, while leading hiring, training, and scheduling. The role requires flexibility for evenings, weekends, and holidays, with focus on safety and merchandising execution.