Retail Front End Lead — Team Builder & Customer Experience

Ollie; Houma (LA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health benefits after 90 days

401K with immediate vesting

Associate discount 20%

Job summary

Ollie’s in Houma, LA is seeking a Retail Front End Team Leader to supervise the front-end and lead a customer-focused sales team, delivering a great shopping experience. The role emphasizes teamwork, integrity, and operational excellence.

The position requires a high school diploma or equivalent, 1–2 years of supervisory experience, and flexibility to work evenings, weekends, and holidays. Eligibility includes responsibilities across payroll, guest service, and merchandising.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Education

High school diploma or equivalent

Job description

Ollie’s in Houma, LA is seeking a Retail Front End Team Leader to supervise the front-end and lead a customer-focused sales team, delivering a great shopping experience. The role emphasizes teamwork, integrity, and operational excellence.

The position requires a high school diploma or equivalent, 1–2 years of supervisory experience, and flexibility to work evenings, weekends, and holidays. Eligibility includes responsibilities across payroll, guest service, and merchandising.