Front End Team Leader: Customer Experience Champion

Ollie's Bargain Outlet, Inc.; Myrtle Beach (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with immediate vesting

Career growth

20% Associate discount on Ollie’sPurch

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Myrtle Beach, SC is seeking a Retail Front End Team Leader to guide the store’s front-end operations and create a positive shopping experience.

You will develop associates, supervise cash handling, assist with payroll, and lead safety and training initiatives while ensuring excellent customer service.

A high school diploma and 1–2 years of supervisory experience at a mid- to large-size retailer are required; schedule flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Customer service

Team leadership

Flexibility

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Myrtle Beach, SC is seeking a Retail Front End Team Leader to guide the store’s front-end operations and create a positive shopping experience.

You will develop associates, supervise cash handling, assist with payroll, and lead safety and training initiatives while ensuring excellent customer service.

A high school diploma and 1–2 years of supervisory experience at a mid- to large-size retailer are required; schedule flexibility for evenings, weekends, and holidays.