Front-End Team Lead — Member Services & Operations

Walmart Inc.; Shakopee (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Employee discounts

Job summary

Walmart Inc. in Shakopee, MN is seeking a team-oriented individual to assist management in supervising associates, assigning duties, and communicating goals.

You will train staff on processes to ensure high-quality member service and compliance with company guidelines, while supporting recruiting, scheduling, coaching, and evaluation activities. You will help members with purchases, use of self-checkout, and pickup orders, and assist with merchandising and floor availability.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates, assign duties and provide feedback
• Train associates on processes and procedures and ensure adherence to policies
• Provide member service, assist with purchases, and guide self-service options
• Support recruiting, scheduling, coaching, and evaluating associates per policy
• Maintain merchandise, cleanliness, and accessibility, including carts and pickup area

Skills

Retail experience

Customer service

Job description

Walmart Inc. in Shakopee, MN is seeking a team-oriented individual to assist management in supervising associates, assigning duties, and communicating goals.

You will train staff on processes to ensure high-quality member service and compliance with company guidelines, while supporting recruiting, scheduling, coaching, and evaluation activities. You will help members with purchases, use of self-checkout, and pickup orders, and assist with merchandising and floor availability.