Member Services Team Lead

Walmart Inc.; Maple Grove (MN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and holidays

Job summary

Walmart in Maple Grove, MN is seeking a supervisor to assist management with the day-to-day supervision of associates across assigned duties. The role includes training, coaching, scheduling, and evaluating staff to meet performance targets and uphold customer service standards.

You will support member services, process memberships and credit accounts, and help customers with purchases, self-checkout, and pickup orders, while ensuring policy compliance and a safe shopping environment.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service.
• Must be 18 years of age or older.

Responsibilities

• Assist supervision by assigning duties and providing guidance to associates.
• Support member service by helping members with purchases, memberships and inquiries.
• Handle claims and returns; maintain store cleanliness and organization.

Skills

Retail experience

Customer service

Job description

Walmart in Maple Grove, MN is seeking a supervisor to assist management with the day-to-day supervision of associates across assigned duties. The role includes training, coaching, scheduling, and evaluating staff to meet performance targets and uphold customer service standards.

You will support member services, process memberships and credit accounts, and help customers with purchases, self-checkout, and pickup orders, while ensuring policy compliance and a safe shopping environment.