Front-End Team Lead: Member Services & Coaching

Walmart; Sioux Falls (SD); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Live Better U education program

401(k) matching and stock purchase

Job summary

Walmart Sam’s Club in Sioux Falls is seeking an associate to support member services and store operations. The role involves supervising associates, guiding customer service, processing memberships, and assisting with sales and marketing events to meet membership goals.

The position emphasizes teamwork, integrity, and delivering value to members. It includes handling transactions, helping with self-checkout, and ensuring club cleanliness and safety in a dynamic retail environment.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assists management with supervising associates, assigning duties, giving feedback, training on processes, and guiding member service approaches to resolve complaints per guidelines.
• Communicates and promotes membership by informing on membership types, programs, and benefits; processes memberships, upgrades, and credit accounts; encourages renewals and participates in events.

Skills

Retail experience

Customer service

Job description

Walmart Sam’s Club in Sioux Falls is seeking an associate to support member services and store operations. The role involves supervising associates, guiding customer service, processing memberships, and assisting with sales and marketing events to meet membership goals.

The position emphasizes teamwork, integrity, and delivering value to members. It includes handling transactions, helping with self-checkout, and ensuring club cleanliness and safety in a dynamic retail environment.