Front-End Team Lead - Member Services

Sam's East, Inc.; Franklin (WI); Presencial; USD 30.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k)

Paid time off

Employee discounts

Education programs

Descripción de la vacante

Walmart Inc. in Franklin, Wisconsin is seeking a front-end supervisor to assist management with the supervision of associates in the assigned area.

You will assign duties, communicate goals, and train staff on processes and procedures to ensure excellent member service and issue resolution. You will also help recruit, hire, schedule, coach, and evaluate associates while promoting Walmart values and ensuring compliance with company policies.

Formación

• 6 months of retail experience, including operating front-end equipment.
• 6 months of customer service experience.
• Must be 18 years of age or older.

Responsabilidades

• Assist management with supervising associates in assigned area, assigning duties and providing guidance on member service approaches.
• Communicate goals, provide feedback and training to associates on processes and procedures.
• Ensure member needs and issues are resolved per company guidelines and support member engagement.

Conocimientos

Customer service

Retail experience

Communication

Front-end operations

Descripción del empleo

Walmart Inc. in Franklin, Wisconsin is seeking a front-end supervisor to assist management with the supervision of associates in the assigned area.

You will assign duties, communicate goals, and train staff on processes and procedures to ensure excellent member service and issue resolution. You will also help recruit, hire, schedule, coach, and evaluate associates while promoting Walmart values and ensuring compliance with company policies.