Member Experience Team Lead

Walmart Inc.; Fargo (ND); Presencial; USD 30.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Paid time off

Employee discounts

Descripción de la vacante

Walmart Fargo is seeking a front-end supervisor to assist management in supervising associates, assigning duties, and guiding member service approaches. The role emphasizes processing memberships, supporting purchases, and ensuring smooth checkout operations.

The position requires a willingness to work with customers and manage merchandising and operations with integrity. The role involves promoting Walmart products and services, supporting the Open Door Policy, and contributing to a safe,

Formación

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsabilidades

• Supervise associates in assigned area and assign duties, providing direction and feedback on member service approaches and techniques.
• Assist members with purchasing decisions, locate merchandise, and support self-checkout and pickup orders.
• Oversee front-end operations, handle claims/returns, and ensure cash handling compliance.
• Develop and implement processes to meet business needs; collaboration with managers and partners.

Conocimientos

Retail experience

Customer service

Descripción del empleo

Walmart Fargo is seeking a front-end supervisor to assist management in supervising associates, assigning duties, and guiding member service approaches. The role emphasizes processing memberships, supporting purchases, and ensuring smooth checkout operations.

The position requires a willingness to work with customers and manage merchandising and operations with integrity. The role involves promoting Walmart products and services, supporting the Open Door Policy, and contributing to a safe,