Front-End Team Lead - Member Experience & Operations

Walmart; Southaven (MS); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family care leave

Live Better U education program

Job summary

Walmart in Southaven, MS is hiring for a supervisor role focused on assisting management with supervising associates, assigning duties, and guiding member service approaches. The position supports recruiting, scheduling, coaching, and evaluating associates while ensuring adherence to company policies and Open Door principles.

Responsibilities include promoting memberships, handling purchases, and assisting members with self-service options.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Assist management with supervising associates and assigning duties.
• Provide direction and guidance to associates on member service approaches.
• Ensure compliance with policies and procedures.
• Process memberships, upgrades, and credit accounts.
• Handle claims and returns and maintain merchandising area.

Skills

Customer service

Retail experience

Team leadership

Job description

Walmart in Southaven, MS is hiring for a supervisor role focused on assisting management with supervising associates, assigning duties, and guiding member service approaches. The position supports recruiting, scheduling, coaching, and evaluating associates while ensuring adherence to company policies and Open Door principles.

Responsibilities include promoting memberships, handling purchases, and assisting members with self-service options.