Member Experience Team Lead

Walmart; Winston-Salem (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Walmart at Winston-Salem, NC is seeking a retail service associate to assist management in supervising front-end associates, train on processes, and guide member service approaches to resolve issues. You will help with recruiting, scheduling, coaching, and evaluating staff while promoting Walmart’s membership benefits.

The role emphasizes customer service, store operations, and maintaining a positive, compliant work environment in line with Open Door policies.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Skills

Customer service

Retail experience

Cash handling

Front-end supervision

Job description

Walmart at Winston-Salem, NC is seeking a retail service associate to assist management in supervising front-end associates, train on processes, and guide member service approaches to resolve issues. You will help with recruiting, scheduling, coaching, and evaluating staff while promoting Walmart’s membership benefits.

The role emphasizes customer service, store operations, and maintaining a positive, compliant work environment in line with Open Door policies.