Front-End Team Lead: Member Experience & Service

Sam's East, Inc.; Austin (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Job summary

Walmart in Austin, TX is seeking a Front End Associate to assist management with supervising associates, assigning duties, training, and guiding member service approaches to resolve issues according to company guidelines. This role emphasizes open communication and collaboration with store leadership.

You will handle member interactions, process memberships and transactions at registers or self-checkout, and support merchandising, scheduling, and store operations while promoting Walmart products

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervises associates in assigned area by assigning duties and providing guidance to ensure goals are met.
• Delivers member service by addressing needs, recommending products, and processing memberships and purchases.
• Manages front-end operations, handles cash handling, and supports transactions at registers or self-checkout.
• Assists with recruiting, scheduling, coaching, and evaluating associates, promoting a positive work environment.

Skills

Customer service

Team leadership

Tools

Cash register

Job description

Walmart in Austin, TX is seeking a Front End Associate to assist management with supervising associates, assigning duties, training, and guiding member service approaches to resolve issues according to company guidelines. This role emphasizes open communication and collaboration with store leadership.

You will handle member interactions, process memberships and transactions at registers or self-checkout, and support merchandising, scheduling, and store operations while promoting Walmart products