Front End Team Lead - Elevate Customer Experience

The TJX Companies, Inc.; Toledo (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Health insurance

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader to supervise Associates and promote an excellent customer experience in a fast-paced retail environment. You will guide front-end operations, training, and loyalty program promotions while ensuring a clean, organized store.

Ideal candidates have at least 1 year of retail experience and 6 months of leadership, with strong merchandising, communication, and organizational skills. Flexibility for nights and weekends is required.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking with attention to detail.
• Strong communication and organizational skills.

Responsibilities

• Create a positive customer experience and lead Associates at the front of the store.
• Promote loyalty programs and maintain a clean, organized store.
• Trains and mentors Associates on front-end principles and customer service.
• Assigns registers, coordinates POS coverage, and manages breaks.
• Addresses customer concerns promptly and ensures tasks align with store plans.
• Communicates priorities with management and provides progress updates.
• Recognizes great performance and gives constructive feedback.
• Partner with Management on Associate training and labor law adherence.
• Promotes safety and supports shrink reduction goals.

Skills

Retail experience

Leadership experience

Merchandising techniques

Communication skills

Organizational skills

Train others

Job description

The TJX Companies, Inc. is seeking a front-of-store leader to supervise Associates and promote an excellent customer experience in a fast-paced retail environment. You will guide front-end operations, training, and loyalty program promotions while ensuring a clean, organized store.

Ideal candidates have at least 1 year of retail experience and 6 months of leadership, with strong merchandising, communication, and organizational skills. Flexibility for nights and weekends is required.