Front-End Team Lead - Elevate Customer Experience

Raley's; Mesa (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay weekly

Retirement benefits

Medical, dental, and vision insurance

Tuition reimbursement

Scholarship opportunities

Store discount programs

Job summary

Raley's is seeking an entry level manager to support the Store Team Lead and assist with front-end operations and customer service excellence.

The role emphasizes directing front-end activities, coaching teammates, and ensuring a safe, efficient shopping experience. Candidates should be able to train new staff and uphold store policies while engaging customers with a friendly demeanor.

Qualifications

• Customer service experience and friendly demeanor are essential.
• Ability to lead a team and coach others.
• Experience operating a cash register or POS system.
• Familiarity with front-end store operations and customer flow.
• Ability to train new team members and model professionalism.

Responsibilities

• Engage with customers and provide product information.
• Operate cash register and front-end counter.
• Direct front-end store operations for smooth checkout.
• Coach and train teammates to maintain high performance.
• Ensure compliance with store rules and safety policies.
• Assist in updating displays and merchandising as needed.

Skills

Customer service

Team leadership

Cash handling

Store operations

Training

Job description

Raley's is seeking an entry level manager to support the Store Team Lead and assist with front-end operations and customer service excellence.

The role emphasizes directing front-end activities, coaching teammates, and ensuring a safe, efficient shopping experience. Candidates should be able to train new staff and uphold store policies while engaging customers with a friendly demeanor.