Front End Team Lead - Customer Service & Ops

Hannaford; Derry (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets is seeking a Front End Supervisor in Derry, NH. The role oversees the front end, cash handling, and customer service, ensuring efficient store operations and strong team performance.

The position requires a high school diploma, excellent communication, and leadership abilities. You will train staff, monitor safety standards, and support scheduling and productivity reporting. The job emphasizes customer-first service and adherence to company policies.

Qualifications

• HS diploma or equivalent required.
• Strong customer service and selling skills expected.
• Effective communication and interpersonal skills required.
• Desire and ability to lead and manage a team.
• Willingness to learn multiple tasks and adapt to store operations.

Responsibilities

• Train department associates with certified trainers.
• Maintain clear communication within department and store.
• Enforce sanitation, safety, and food safety standards.
• Oversee cash handling and front end transactions per policy.
• Assist in scheduling, labor reporting, and performance observations.
• Support and adhere to all company policies and procedures.

Skills

Attention to detail

Customer service

Communication

Team leadership

Problem solving

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets is seeking a Front End Supervisor in Derry, NH. The role oversees the front end, cash handling, and customer service, ensuring efficient store operations and strong team performance.

The position requires a high school diploma, excellent communication, and leadership abilities. You will train staff, monitor safety standards, and support scheduling and productivity reporting. The job emphasizes customer-first service and adherence to company policies.