Front End Supervisor — Customer Service Leader

Hannaford; Plymouth (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Plymouth, NH is seeking a Front End Associate to support cashier and service desk operations, ensure accurate transactions, and maintain a clean, organized work area. You will help with training, scheduling, and upholding safety standards in a fast-paced retail environment.

The role requires strong communication and customer-service skills, with the ability to lead a small team and manage multiple tasks while maintaining efficiency and accuracy onsite.

Qualifications

• A high school graduate or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.

Responsibilities

• Ensure department associates are properly trained by certified trainers.
• Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Front End Communication Board and Task Management.
• Observe and ensure compliance with company sanitation, safety, and food safety standards.
• Observe and follow all company policies and established procedures. Support and comply with all company safety standards.
• Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.

Job description

Hannaford Supermarkets in Plymouth, NH is seeking a Front End Associate to support cashier and service desk operations, ensure accurate transactions, and maintain a clean, organized work area. You will help with training, scheduling, and upholding safety standards in a fast-paced retail environment.

The role requires strong communication and customer-service skills, with the ability to lead a small team and manage multiple tasks while maintaining efficiency and accuracy onsite.