Front End Team Lead - Customer Service

Northeast Grocery; Edwardsville (Luzerne County); On-site; USD 26,000 - 35,000; Full time

Job summary

PriceChopper in Edwardsville, PA is seeking a Front End Manager to oversee the store's Front End operations, including checkout, bottle return, and customer service standards. The role ensures adherence to 5S standards and cashier controls, trains cashiers and service clerks, and supports the Customer Service Manager in implementing company programs.

Qualifications include high school diploma, 1-3 years related experience, and strong organizational, communication, and computer skills.

Qualifications

• Must be 18+ years old.
• Strong organizational and multitasking abilities.
• Ability to manage others and follow through to achieve results.
• Strong communication skills.
• Basic literacy and computer skills.

Responsibilities

• Oversee front end operations: checkout, bottle return, and customer service.
• Ensure adherence to 5S efficiency standards and company policies.
• Train and supervise cashiers, bottle associates, and service clerks; schedule staff.
• Maintain cashier controls and security; manage expenses and supplies for Front End.
• Support Customer Service Manager in communicating and enforcing company programs.

Skills

Organizational skills

Multi-tasking

Communication skills

People management

Literacy

Basic computer skills

Education

High School Diploma or equivalent

Job description

PriceChopper in Edwardsville, PA is seeking a Front End Manager to oversee the store's Front End operations, including checkout, bottle return, and customer service standards. The role ensures adherence to 5S standards and cashier controls, trains cashiers and service clerks, and supports the Customer Service Manager in implementing company programs.

Qualifications include high school diploma, 1-3 years related experience, and strong organizational, communication, and computer skills.