Front-End Team Lead: Customer Experience & Operations

Kroger; Arvada (CO); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Career growth opportunities

Employee discounts

Job summary

King Soopers in Colorado is seeking a Front-End Supervisor to deliver outstanding customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals and oversee front-end duties and staffing.

The role involves budgeting, cash control, scheduling, and collaboration with store management to implement department action plans. Strong communication, math basics, and retail experience are required, with opportunities for growth

Qualifications

• Ability to handle stressful situations in a fast-paced store environment.
• Effective communication with customers and associates to resolve issues.
• Basic math skills for cash handling and budgeting tasks.
• Retail or customer service experience is required or preferred.

Responsibilities

• Promote trust and respect among associates and customers.
• Assist in staffing and scheduling Front-end associates to ensure coverage.
• Support budgeting, cash control, and financial reporting for the store.
• Help develop and execute department action plans and best practices.

Skills

Stress management

Communication skills

Math basics

Retail/Customer service

Education

High school diploma or equivalent

Management experience

Job description

King Soopers in Colorado is seeking a Front-End Supervisor to deliver outstanding customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals and oversee front-end duties and staffing.

The role involves budgeting, cash control, scheduling, and collaboration with store management to implement department action plans. Strong communication, math basics, and retail experience are required, with opportunities for growth