Front-End Team Lead & Customer Experience Mentor

Sprouts Healthy Communities Foundation; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual

Career growth opportunities

Employee discount (15%)

Flexible schedules

EAP

401(K) match

Company paid life insurance

DailyPay

Job summary

Sprouts Farmers Market in Tampa is seeking a Head Cashier to lead the front-end team and deliver an outstanding customer service experience. You will mentor cashiers and courtesy clerks, supervise break schedules, and assist with register operations to ensure smooth store performance.

The ideal candidate has 1–2 years of cashiering experience with leadership training, a friendly demeanor, strong math and cash handling skills, and the ability to work a flexible schedule that includes nights,

Qualifications

• Be at least 18 years of age; possess a high school diploma or GED, and 1-2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors.
• Ability to operate front end equipment; register, calculator, scanner.
• Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
• Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized.
• Must lift/carry product weighing up to 30 lbs., etc.

Responsibilities

• Ensure excellent customer service through proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks
• Assist in potential customer assistance issues at the register
• Assign store sweeps, monitor/maintain cash register supply levels and maintain cleanliness standards in the restrooms and parking lots
• Maintain visibility of the exit doors for security and loss prevention issues
• Schedule and oversee proper execution of appropriate meal and rest breaks in compliance with company policy and state requirements
• Assist in the hiring and training of new Cashiers and taking necessary steps for disciplinary actions

Skills

Leadership training

Flexible schedule

Customer service

Cash handling

Communication skills

Education

High school diploma or GED

Job description

Sprouts Farmers Market in Tampa is seeking a Head Cashier to lead the front-end team and deliver an outstanding customer service experience. You will mentor cashiers and courtesy clerks, supervise break schedules, and assist with register operations to ensure smooth store performance.

The ideal candidate has 1–2 years of cashiering experience with leadership training, a friendly demeanor, strong math and cash handling skills, and the ability to work a flexible schedule that includes nights,