Front-End Team Lead: Customer Experience Champion

Kroger; Longmont (CO); On-site; USD 52,000 - 66,000; Full time

Job summary

Kroger in Longmont, CO seeks a Front-end Supervisor to lead the department, supervise associates, and deliver exceptional customer service. The role requires strong communication, math skills, and retail experience. You will schedule staff, manage budgets, and drive sales performance while upholding safety and company standards.

The position emphasizes teamwork, adherence to policy, and creating a welcoming store environment for customers and employees alike.

Qualifications

• Must communicate clearly with associates and customers.
• Basic math skills used for cash handling and budgeting.
• Experience in retail or customer service roles is required.
• Front-end experience is preferred.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates and promote teamwork to reach store goals.
• Create an environment where customers feel welcome and appreciated.
• Balance department costs and assist with budget reviews.
• Schedule front-end staff to ensure adequate department coverage.
• Ensure compliance with safety and company policies.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Retail or Customer Service experience

Front-end experience

Education

High school diploma or equivalent

Front-end Supervisor

Management experience

Retail experience

Second language: speaking, reading and/or writing

Job description

Kroger in Longmont, CO seeks a Front-end Supervisor to lead the department, supervise associates, and deliver exceptional customer service. The role requires strong communication, math skills, and retail experience. You will schedule staff, manage budgets, and drive sales performance while upholding safety and company standards.

The position emphasizes teamwork, adherence to policy, and creating a welcoming store environment for customers and employees alike.