Front End Team Lead - Customer Experience

Lunds & Byerlys; Northern (KY); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

PTO (paid time off)

Pay on demand

Health, Dental, and Vision Insurance

Tuition reimbursement and scholarships

10% employee and family discount

Profit sharing and a 401(k) option

Ongoing trainings and leadership发展

Community and volunteer programs

Employee referral bonus

Product samplings

Brand champion nomination

Job summary

Lunds & Byerlys Highland Bridge in St Paul, MN seeks a dynamic Front End Manager for a full-time role offering a competitive wage. The position includes managing front-end operations, coaching staff, and ensuring excellent customer service. Shift range typically 6:00am–10:30pm across a 7-day operation.

The ideal candidate has a solid business background, payroll and scheduling experience, and strong customer-service skills to lead a busy checkout area with efficiency and hospitality.

Qualifications

• Bachelor-level or higher education in business or related field, or equivalent experience.
• Experience with payroll, scheduling, and bookkeeping.
• Prior team leadership experience and ability to supervise front-end staff.

Responsibilities

• Greeting and assisting customers.
• Managing and assisting Front End operations including scanning items, entering pricing data, processing payment, packaging groceries, and resolving checkout concerns.
• Bookkeeping and payroll processing.
• Assisting in coaching, mentoring, and training front-end staff.
• Scheduling, hiring, and training front end staff.
• Assist Operations Manager in other assigned tasks.

Skills

Strong knowledge of retail operations

Outlook

Excel

Word

Education

Undergraduate degree in business

Tools

Outlook

Excel

Word

Job description

Lunds & Byerlys Highland Bridge in St Paul, MN seeks a dynamic Front End Manager for a full-time role offering a competitive wage. The position includes managing front-end operations, coaching staff, and ensuring excellent customer service. Shift range typically 6:00am–10:30pm across a 7-day operation.

The ideal candidate has a solid business background, payroll and scheduling experience, and strong customer-service skills to lead a busy checkout area with efficiency and hospitality.