Front End Supervisor: Retail Leadership & Service

Burlington Stores, Inc.; Quakertown (Bucks County); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental, and vision coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Quakertown, PA.

You will oversee front-end operations, drive sales, and coach associates to deliver exceptional customer service. The role requires at least 1 year of supervisory retail experience, strong interpersonal skills, and willingness to work a full-time schedule including nights, weekends and holidays.

Qualifications

• At least 1 year of supervisory experience in a retail or big-box environment.
• Strong interpersonal and communication skills.
• Ability to work a full-time schedule including nights, weekends, and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Coach and develop direct reports to maximize sales results.
• Ensure safety and adherence to company guidelines for customers and associates.
• Promote teamwork and collaboration across departments.
• Handle issues/concerns and make informed decisions on front-end operations.

Skills

Supervisory experience

Customer service

Leadership

Interpersonal skills

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Quakertown, PA.

You will oversee front-end operations, drive sales, and coach associates to deliver exceptional customer service. The role requires at least 1 year of supervisory retail experience, strong interpersonal skills, and willingness to work a full-time schedule including nights, weekends and holidays.