Front End Supervisor — Lead Retail Team & Growth

Burlington Stores, Inc.; Lancaster (Lancaster County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount 15-30%

Medical, Dental, Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. is seeking a capable Full-Time Customer Service Supervisor to join our Lancaster, PA store. You will lead front-end operations, coach associates, and partner with store management in merchandising, service, and HR to drive results.

The role requires at least 1 year of supervisory experience in off-price or big box retail, excellent interpersonal skills, and a willingness to work nights, weekends, and holidays. Competitive pay with generous associate discounts awaits.

Qualifications

• 1+ year supervisory experience in off-price, big box or specialty retail.
• Strong interpersonal and engaging communication required.
• Must be able to work full-time including nights, weekends and holidays.
• Able to move/lift 40 lbs and stand for long periods.

Responsibilities

• Supervise store functions and staff as Manager on Duty.
• Train, coach and develop direct reports to maximize sales.
• Enforce safety policies and company guidelines.
• Foster a diverse, collaborative culture and strong teamwork.
• Manage front-end operations and ensure friendly, professional customer service.
• Support Asset Protection measures to reduce shrink.

Skills

Supervisory experience

Interpersonal skills

Availability for full-time

Lifting 40 lbs

Job description

Burlington Stores, Inc. is seeking a capable Full-Time Customer Service Supervisor to join our Lancaster, PA store. You will lead front-end operations, coach associates, and partner with store management in merchandising, service, and HR to drive results.

The role requires at least 1 year of supervisory experience in off-price or big box retail, excellent interpersonal skills, and a willingness to work nights, weekends, and holidays. Competitive pay with generous associate discounts awaits.