Front End Supervisor: Lead Teams & Service (Flexible Hours)

Burlington; Wheaton (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k) plan

Associate discount

Job summary

Burlington is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Wheaton, IL. You will join store leadership, work with management in Merchandising, Customer Service, Operations, and Human Resources, and drive daily performance on the floor.

The role emphasizes supervising front-end operations, coaching staff, and delivering exceptional customer service while maintaining safety and efficiency.

Qualifications

• Minimum 1 year supervisory experience in retail.
• Strong communication and leadership skills.
• Ability to supervise front-end operations and drive service excellence.

Responsibilities

• Supervise all store functions and Associates as Manager on Duty.
• Maximize sales through coaching, training, and performance feedback.
• Promote safety and ensure compliance with company guidelines.
• Assist in recruiting, interviewing, and onboarding progress for new hires.

Skills

Supervisory experience

Customer service leadership

Interpersonal skills

Nights & weekends availability

Job description

Burlington is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Wheaton, IL. You will join store leadership, work with management in Merchandising, Customer Service, Operations, and Human Resources, and drive daily performance on the floor.

The role emphasizes supervising front-end operations, coaching staff, and delivering exceptional customer service while maintaining safety and efficiency.