Front End Supervisor: Lead Service & Ops (Flexible Hours)

Burlington; Washington; On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Washington. You will supervise store operations, lead front-end teams, and partner with management to drive sales and exceptional customer service.

The role emphasizes training, coaching, and maintaining a positive, safe store environment while supporting recruiting and daily planning. We offer competitive pay and comprehensive benefits for full-time associates.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal and customer service skills.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, coaching, and development of direct reports.
• Promote safety and adherence to company guidelines for customers and associates.
• Foster a diverse, collaborative culture and teamwork.
• Address issues promptly, make informed decisions, and supervise front-end operations.
• Support Asset Protection strategies to prevent shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in community relations programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Washington. You will supervise store operations, lead front-end teams, and partner with management to drive sales and exceptional customer service.

The role emphasizes training, coaching, and maintaining a positive, safe store environment while supporting recruiting and daily planning. We offer competitive pay and comprehensive benefits for full-time associates.