Front End Supervisor: Lead Teams & Elevate Service

Burlington Stores, Inc.; Macedonia (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Macedonia, Ohio is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You’ll work closely with Store Management in merchandising, customer service, operations, and human resources to drive results. This role emphasizes supervising front-end operations, coaching associates, promoting safety, and building a diverse, collaborative culture while delivering exceptional, friendly service.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Job description

Burlington Stores, Inc. in Macedonia, Ohio is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You’ll work closely with Store Management in merchandising, customer service, operations, and human resources to drive results. This role emphasizes supervising front-end operations, coaching associates, promoting safety, and building a diverse, collaborative culture while delivering exceptional, friendly service.