Front End Supervisor: Lead Customer Service & Store Ops

Burlington Stores, Inc.; Columbus (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Columbus, OH is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will oversee front-end operations, develop associates, and drive customer service excellence in a fast-paced off-price retail environment. The role requires supervisory experience, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.

Qualifications

• 1+ year supervisory experience in retail or similar setting.
• Strong interpersonal and communication skills.
• Ability to work full-time including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety by adhering to company guidelines and protecting assets.
• Foster a diverse, collaborative culture and strong team partnerships.
• Address issues and make informed decisions to ensure exceptional customer service.

Skills

Supervisory experience

Interpersonal skills

Customer service

Job description

Burlington Stores, Inc. in Columbus, OH is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will oversee front-end operations, develop associates, and drive customer service excellence in a fast-paced off-price retail environment. The role requires supervisory experience, strong interpersonal skills, and the ability to work a full-time schedule including nights, weekends, and holidays.