Front End Supervisor — Lead Store Team & Customer Service

Hunter Super Techs - TurnPoint; Ypsilanti (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount (15-30%)

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. in the United States is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team, working closely with Store Management in merchandising, customer service, operations, and HR.

This leadership role serves as a stepping-stone to further management opportunities, with a focus on building strong teams and partnerships. As a Retail Front End Supervisor, you will supervise all store functions, coach direct reports,

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, make informed decisions and supervise front-end operations to ensure exceptional customer service.
• Reinforce asset protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Leadership

Customer service

Job description

Burlington Stores, Inc. in the United States is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team, working closely with Store Management in merchandising, customer service, operations, and HR.

This leadership role serves as a stepping-stone to further management opportunities, with a focus on building strong teams and partnerships. As a Retail Front End Supervisor, you will supervise all store functions, coach direct reports,