Front End Supervisor — Lead Store Ops & Service (Flexible Hours)

Burlington Stores, Inc.; Pottstown (Montgomery County); On-site; USD 2,101,000 - 2,376,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join the store leadership team in Pottstown, PA.

The role focuses on supervising front-end operations, coaching associates, and driving sales while upholding Burlington's core values and customer-first mindset. The position requires supervisory experience, strong interpersonal skills, and availability for full-time shifts including nights, weekends, and holidays.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Provide exceptional, friendly, and professional customer service at all times.

Skills

Supervisory experience

Interpersonal skills

Customer service excellence

Flexibility (nights/weekends/holidays)

Job description

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join the store leadership team in Pottstown, PA.

The role focuses on supervising front-end operations, coaching associates, and driving sales while upholding Burlington's core values and customer-first mindset. The position requires supervisory experience, strong interpersonal skills, and availability for full-time shifts including nights, weekends, and holidays.