Front End Supervisor: Lead Service & Team Success

Hunter Super Techs - TurnPoint; Grapevine (TX); On-site; USD 44,414,000 - 50,145,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Associate Discount

Flexible Hours

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will oversee front-end and store operations, coach associates, and drive results while upholding safety and customer service standards.

Join a growing retailer with opportunities for development and a comprehensive benefits package. This role requires leadership, reliability, and the ability to work varied shifts including nights and weekends.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work full-time including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following guidelines.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to deliver outstanding customer service.
• Support Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Leadership

Interpersonal skills

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will oversee front-end and store operations, coach associates, and drive results while upholding safety and customer service standards.

Join a growing retailer with opportunities for development and a comprehensive benefits package. This role requires leadership, reliability, and the ability to work varied shifts including nights and weekends.