Front End Supervisor — Lead Customer Service & Training

Hunter Super Techs - TurnPoint; Garland (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical, Dental, and Vision Coverage

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Mesquite, TX. You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to lead and develop a high-performing team.

The role emphasizes driving results, building partnerships, and delivering exceptional customer experiences at the front end. Competitive pay, flexible hours, and comprehensive benefits are offered to support growth and

Qualifications

• At least 1 year of supervisory experience within an off-price, big-box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure exceptional customer service.
• Reinforce asset protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Contribute to community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Leadership

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Mesquite, TX. You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to lead and develop a high-performing team.

The role emphasizes driving results, building partnerships, and delivering exceptional customer experiences at the front end. Competitive pay, flexible hours, and comprehensive benefits are offered to support growth and